1. Please provide an address where someone will be available to receive the order. UPS delivery hours
are Monday-Friday (Saturday in limited areas) 9 am-7 pm (sometimes later) to residences, and to
business addresses during their normal business hours Monday-Friday. Chocolate left outdoors for a
period of time will melt.
Please double check your shipping addresses as incorrect addresses may delay delivery. Sarris
Candies is not responsible for incorrect addresses or returned packages. Your order may be subject
to additional charges for address correction or forwarding by shipping services.
2. Shipping and handling charges are based upon each recipient’s candy order per location. See delivery
chart above for options and cost.
3. Orders are shipped via UPS Monday-Friday (during warm weather, approximately April-September,
we do not ship on Fridays). UPS delivers Monday-Friday and, in very limited areas, on Saturday (call
1-800-255-7771 to confirm if Saturday delivery is offered in your area) excluding holidays. UPS does
not deliver to post office boxes so a street address is required. If shipping to a PO box, order will
ship via UPS Surepost which may increase transit time by one day.
4. Sarris Candies guarantees arrival of your candy in perfect conditon when using our recommended
method of shipping. Our chocolates are extremely perishable. When shipping to warm weather
areas (temperatures over 70º), Sarris Candies may contact you if warm weather packaging or
expedited shipping is required to prevent melting and to ensure you order arrives in perfect
As temperatures can fluctuate, Sarris Candies may, on occasion, hold your order when the state you
are shipping to has a temperature of 70º or above. Please email ContactUs@sarriscandies.com or call
1-800-255-7771 if you have questions concerning the shipment of your order.
5. Most orders (including 2nd day and next day air shipments) are shipped within 1-2 business days of
receipt. Because temperatures across the country vary, we may choose not to ship over the weekend
in order to ensure premium quality upon arrival. For this reason, we cannot guarantee Saturday or
Depending on the temperatures, 2nd day air orders received Wednesday after 11 am, Thursday or
Friday, may not ship until the following Monday. Next day air orders placed Thursday after 11 am or
on Friday may not ship until the following Monday.
Custom orders (favors, etc.) need time to be made so please allow 3-5 days for production in addtion
to transit time for shipping.
6. Sarris Candies is only able to ship to addresses in the U.S. and Canada. AK, HI and Canadian
addresses have special shipping rates. Please call Customer Service at 1-800-255-7771 for details.
We do ship to military addresses (APO/FPO). These shipments are sent standard USPS and cannot
be guaranteed to arrive by a specific date nor are they guaranteed against melting.
7. All prices are based upon U.S. currency.
8. Store Pick Up is available at our Canonsburg store.
Pick up hours are Monday-Saturday 9 am-8 pm and Sunday 10 am-8 pm.
• Orders placed before 11 am Monday-Friday can be picked up after 2 pm the same day.
• Orders placed after 11 am Monday-Thursday can be picked up after 9 am the next business day.
• Orders placed after 11 am Friday, Saturday and Sunday can be picked up after 2 pm Monday.
In-Store Pick Up: Park in our main parking lot then come into the candy store.
Curbside Pick Up: Park in our main parking lot. Text your first and last name along with parking spot
number to 724-350-4073 and we will bring your order to you.